"My aha moment was when, in our first meeting, my new Team Leader challenged me with, ‘If you show me that you can do my job, I’ll make sure you get it.’"

"...I consistently refer friends and family members to work here. That’s definitely casting a vote for Optima."

"The question our group at Optima gets most often is, ‘Am I speaking to a human? ’ ”

"I'm often asked to describe the typical Optima Team Member. There isn't one. Meet Kristen."

"I tell people that once you prove yourself at Optima, you have employment for life—if that’s what you want. Then, in a slightly more serious tone, I tell them why...

"Whenever a new Team Member meets me at Optima, they eventually land on the same question: What could possible keep you here for more than 20 years?...

"In my experience here, personal growth is performance-based, not seniority-based...